News

Remebrance Day 2020, Lest We Forget

In commemoration of Remembrance Sunday, we join together to honour those who served and to ensure their sacrifices are never forgotten.

At the going down of the sun and in the morning. We will remember them.

Saluting all our Forces – past and present with this thought provoking poem by Rupert Brooke Poem The Soldier Rupert Brooke

Contactless Click & Collect

Click and Collect
When you purchase a vehicle from us remotely, we can offer you a Contactless Click & Collect service from our dealership in Eastbourne. Our team will provide full details, but here’s a quick guide.

How does it work?

Our sales team will work with you remotely to purchase the vehicle, either outright or with finance, on the phone or via our website. When you’re ready for collection, your dedicated specialist will arrange a specific day and 1 hour time slot to suit you. You may be asked to bring specific documents for the transaction.

Arrival at our dealership

Please visit our dedicated Click & Collect area at the front of the showroom. You will see the vehicle you have purchased in front of this area waiting for you. Here you will find your dedicated specialist who will detail all the documentation and features of your new vehicle.

Your new or used vehicle

Prior to your arrival, your vehicle and the keys will have been cleaned thoroughly with anti-bacterial products. You will be the first person to open the vehicle since cleaning. Our specialist will point out the basic features at a distance and will be happy to video call you once you’re home to detail any other features of the car.

PPE and Social Distancing

Remaining at a 2 metre distance at all times, our team will remain behind a protective screen and will wear a face covering and gloves. Please also observe social distancing guidelines.

Your Part Exchange

If you’re part exchanging a vehicle please park it in the car park and hand the keys over to our dedicated specialist. They will then inspect your vehicle. You’re welcome to be with us whilst we’re viewing your vehicle, but please remain outside the vehicle and at least two metres distance.

Vauxhall Customer Excellence Award 2020

Our parent company, Eastbourne Motoring Centre wins “Vauxhall Customer Excellence” 2020 award.

EMC Forces Vauxhall Customer Excellence Award 2020

Coronavirus (COVID-19): MOT testing

New rules on MOT testing for light vehicles Due to the unfolding COVID-19 situation, cars and vans and motorcycles due their MOT from 30 March 2020 will have their MOT extended by 6 months.

This will continue until confirmed otherwise. This will allow vehicle owners to continue to be able to get to work where this absolutely cannot be done from home or do essential shopping.

Vehicles must be kept in a roadworthy condition and drivers can be prosecuted if they drive an unsafe vehicle.

For more information please visit government website using the links below

 

Sorry we have to close, until further notice

Dear Customer,

Following tonight’s announcement by the Prime Minister, to keep you, our customers, staff and families safe, we shall be closing the doors of our Dealership until further notice.

We will be in touch with all customers who have ordered cars from us, or have vehicles booked in for repairs/servicing within the coming days, and appreciate your patience at this difficult time.

Kind regards

Mark Lambird
Managing Director

Coronavirus (COVID-19) Update

EMC Group – Coronavirus precautions.

We would like to reassure everyone that we are working hard to protect our visitors and staff during the current coronavirus situation.

We continue to closely monitor and follow government advice and remain open for business as usual although we fully appreciate that some customers may be reluctant to visit us in person.

Our sales teams are happy to offer a fully remote service and can send you comprehensive video footage and photos of any new, pre-registered or used vehicle you may be interested in purchasing. We are also able to complete purchase paperwork via email and telephone, then arrange delivery of your vehicle to you.

Our service team are offering free local collection and delivery of your vehicle for servicing and repairs.

Please contact our sales and service teams on Tel: 01323 739675 for full details.

We have introduced an enhanced cleaning regime to all public and staff areas, increasing the frequency with which we deep-clean door handles, light switches, hand rails and other touch points. We have instructed our staff to wash their hands frequently, use sanitisers where available and follow NHS guidelines, and we would ask our visitors to do the same.

Please follow current NHS Advice . Please help us try to keep everyone safe.

As you will appreciate, everything is subject to change and we will update our statement on the coronavirus as frequently as necessary.

We have briefed our customer facing sales and service teams on what to look out for and how to help anyone who may be feeling unwell onsite. We will continue to update this statement regularly, in accordance with government advice to protect, as best we can, our customers and ourselves.

Please stay safe.

3nd Winner of our January Sale Competition 2020

Congratulations to Tracey Bright, the final winner of our “January Sale Win a Dash Camera” competition, pictured here holding her new Dash Cam!

Thank you to all those who entered, we will be doing more competitions in the future, so keep a lookout!

2nd Winner of our January Sale Competition 2020

Congratulations to Bridget Gallagher, our second winner of our “January Sale Win a Dash Camera” competition! Big thank you to Bridget for sending us this fantastic selfie of her holding her new dashcam!

1st Winner of our January Sale Competition 2020

Congratulations to Mr Levi our first winner of our January Sale Win a Dash Camera competition, pictured here picking up his prize from Matthew Piper our Sales Director.

Remembrance Sunday 2019, Lest We Forget…

In commemoration of Remembrance Sunday, we join together to honour those who served and to ensure their sacrifices are never forgotten.

At the going down of the sun and in the morning.
We will remember them.

Saluting all our Forces – past and present with this thought provoking poem by Laurence Binyon

For the Fallen by Laurence Binyon