Customer Testimonials

We can’t possibly list all of our customer comments but here is a selection of some recent testimonials. All customers are welcome to email extra any feedback to us at enquiries@emcforcescars.co.uk

 

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I had a great experience at Eastbourne Motoring Centre Vauxhall because the Customer Service has always been excellent. Dean listened to my requirements and found exactly the car I needed. No pressure selling. Even when there was a small issue after pick-up, the service has been great and nothing is too much trouble. Will be visiting again when I'm ready for my next car.

Lorraine Holter Avatar Lorraine Holter

This is about my 15th car from EMC. Couldn’t fault the sales, after sales, staff and the whole process

Esther Molog Avatar Esther Molog

My experience at Eastbourne Motoring Centre Suzuki was cracking because their service is excellent. I would say Kienan as my key contact there has been outstanding in all aspects when handling my purchase. I highly recommend EMC. We purchased all our cars from EMC and been with them since 2016! Thank you 😊

Hulya Hooker Avatar Hulya Hooker

I received excellent customer service from the moment walking into the car showroom to take ownership of my new car. I met Dean Matthews, who looked after me, and I thank you for helping me to make my car choice. I love my Crossland and it is perfect for my driving needs. I highly recommend EMC to anyone who is looking to upgrade their car. Dean made my dreams come true. Thank you EMC

Wendy Middleton Avatar Wendy Middleton

Eastbourne Motoring Centre Suzuki were fantastic because I got a great deal on a newer car than my original idea. Love the extra Gen3 protection I was reccomended to have, great even bird mess just washes off with water. When I went to pick the car up I didn't recognise it at first as it looked brand new, well done to the prep team fab work. So I would definitely recommend them as a top notch dealer, not the cheapest but one of the best.

Andy Streater Avatar Andy Streater

Dean kindly helped me to buy a newer car recently and I was delighted with the information and service that he provided. I was given plenty of time to make my decision and all aspects of the sale were thoroughly explained. I would definitely recommend EMC to anyone who is thinking of changing their vehicle. I would also recommend the service department for their professional assistance too. EMC is a really great company with great people working there. Thank-you very much.

Kathy Ferry Avatar Kathy Ferry

Extremely knowledgeable and helpful staff who take the time to go through details slowly and answer any queries etc. An excellent team and we're very pleased with our purchase

David Lambird Avatar David Lambird

I was happy with the service at Eastbourne Motoring Centre Vauxhall because they were great, friendly, efficient, thorough and explained everything properly. Nothing was left unsorted or unanswered.

Sarah Hall Avatar Sarah Hall

Very good service, 2nd vehicle we've bought from them. Friendly and helpful and knowledgeable sales staff. Would recommend them and use them again

Karl Brydon Avatar Karl Brydon

The process of purchasing a car was very smooth. Dean was very welcoming, and he gave clear and professional answers to every question we asked. We had an outstanding experience

Armando de maria Avatar Armando de maria

Great experience, spoke to me respectfully and politely, the vehicle was in for first service and a couple of recalls, I had everything explained to me and all was completed within the alloted time frame. Big thanks for a truely old-fashioned british experience. This kind of service is what this made this country the best in the world.

Paul Manser Avatar Paul Manser

Absolutely outstanding experience with Ricky Dalton and the team at EMC couldn't have asked for better service.. We enquired about a BMW 3 Series they had on sale and from the minute we walked onto the showroom floor to finally driving the car off the forecourt was an pleasant experience.. Greeted by Ricky with a big smile and firm handshake we knew he was the man to do business with.. He showed us to the car and left us to have a good look we around, after 5 mins Ricky came back to see how we were getting on, we decided on a test drive and Ricky done necessary paperwork and we were off on the road testing the beautiful car out for ourselves, with Ricky answering all questions with valuable knowledge.. Back at the showroom my husband and Ricky sat down to do the paperwork, and go over a few things we wanted sorting before we took the car, my husband had a few extra cheeky funny requests which helped break the ice, all taken in good part.. Once paperwork was signed and finished and all agreed we walked out happy and ready to wait the week to get our new car... When we arrived the week later to pick up the car, we had the same amazing experience of checking all was sorted to our expectations and went in to do the final handover... Absolutely nothing was any trouble to the team, all questions were answered swiftly and precisely, and they supply a very nice cuppa whilst they dealing with everything.. We truly couldnt have asked for a better service from all of the team.. Thank you for making it an unforgettable experience.. The Scott Family.

Catrina Stevens Avatar Catrina Stevens

Kieran went far beyond what he needed to do to help is. We went back several times to look at cars and he always greeted us as friends. He's a great guy and salesman. Never pushy .

Rob Wheeler Avatar Rob Wheeler

I have used EMC for a number of years and can never fault the service that I get. The staff are always friendly and never lose patience when I keep changing my mind. I would give a special thanks to Kienan, who is a credit to the company.

Graeme Archer Avatar Graeme Archer

Bought a fiat 500s and the service was amazing Joe and Matt piper the salesman made me very welcome and was so pleasant and helpful. Joe took me for my test drive and put all my anxiety to ease the painter who sorted my car before I got it was amazing the car looks great the valeters did a wonderful job on the car I was so looked after by all the staff I would recommend to everyone

Tina Millar Avatar Tina Millar

Bought a fiat 500s and the service was amazing Joe and Matt piper the salesman made me very welcome and was so pleasant and helpful. Joe took me for my test drive and put all my anxiety to ease the painter who sorted my car before I got it was amazing the car looks great the valeters did a wonderful job on the car I was so looked after by all the staff I would recommend to everyone

Tina Pickersgill Avatar Tina Pickersgill

"I was happy with the service at Eastbourne Motoring Centre Vauxhall because Ricky was amazing from the moment we arrived, he found where the car was parked that we wanted to look at and got us a test drive, then when we come to pick the car up the following week he met us from the train station and we were on our way with our new car within a hour. Fantastic service 10/10"

sammy101lol Avatar sammy101lol

I'd recommend Eastbourne Motoring Centre Suzuki because not only are Suzuki's an amazing car but EMC make the whole experience so pain free and even enjoyable (despite parting with hard earnt cash)!! Kienan went above and beyond and everything went as he said it would - no hiccups, no dramas and he even helped me with transferring to a private plate! Would recommend Kienan and EMC with no hesitation. It was also nice that Daniel the Manager was so approachable and willing to ensure everything went smoothly rather than hiding in an office as can sometimes be the case!

Tracie Wright Avatar Tracie Wright

The experience at Eastbourne Motoring Centre Vauxhall was fantastic because this is the 3rd car I have had from them & will go back. Exemplary service, even delivered the car to me and drove my old one away in part ex.

Luna Ray Avatar Luna Ray

Perfect customer service, no waffeling , very clear instructions on how best to use the car to get the most from it . I am 75 and thinking this may be my last car . If not i will be back . MANY THANKS to Louis for his time .

TheLlamedos1 Avatar TheLlamedos1